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Returns (refunds and exchanges) 

If you are unhappy with the item that you purchased from us, please let us know. Our ‘Return Policy’ gives you 30 days to return or exchange an item bought online, with a valid receipt. Beyond 30 days, the return/exchange will not be accepted.

To be eligible for a refund or exchange, goods must be returned in a re-saleable condition. That means your item must be unused and in the same condition that you received it in at the time of purchase. The item must be in the original packaging and returned along with accessories, if any. This includes “free gifts” or “bonus items”. The labels should be intact too.

To complete the refund or exchange process, we require a receipt or proof of purchase. Please return the product only to the address mentioned below.

Corelle India Authorized Distributor
M/s Classic Imports Pvt. Ltd. 
Industrial Estate, Survey No. 36/7, 
Dhumal Nagar, Valiv, Vasai (E), Dist. 
Thane, Maharashtra, 
India.

Refunds (if applicable)

Once your returned item is received and inspected, we will send you an email notifying you of its status, i.e., whether your refund is approved or rejected.

If the purchase return is approved, then the refund will be processed, and a credit will automatically be applied to your credit card or the original method of payment, within 14 calendar days. If in case the payment for standard delivery of the goods has been made, the cost of standard delivery will not be refunded. 

There are certain situations where only partial refunds are granted (if applicable): 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company,. It may take some time before your refund is officially posted. 

Next, contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, then contact us at

customercareindia@corellebrands.com / Tel: + 91 22 2870 2091-95

Sale items 

We do not offer refunds for sale items, unless they are found defective.

Exchange (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please send us an email at customercareindia@corellebrands.com and ship your item to:

M/s Classic Imports Pvt. Ltd.
Industrial Estate, Survey No. 36/7,
Dhumal Nagar, Valiv, Vasai (E),
Dist. Thane, Maharashtra, India.

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or if the gifter had the order shipped to self,in order to give the gift to the recipient, then the refund will be initiated in favor of the gifter. 

Shipping 

To return your product, please send your product to our authorized distributor – M/sClassic Imports Pvt. Ltd. Industrial Estate, Survey No. 36/7, Dhumal Nagar, Valiv, Vasai (E), Dist. Thane, Maharashtra, India. with your details and reason for returning. 

You will have to bear the shipping costs for returning your item(s), unless the item(s) is defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over Rs.5000, you should consider using a trackable shipping service or purchase a shipping insurance. We will not undertake any responsibility whatsoever, in case of any transit damage while the product is being returned back to us.

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