Customer Quality

  • Corelle
  • CORNINGWARE
  • VISION
  • pyrex

Corelle

It is one year from the date of purchase and can be exchanged or refunded in accordance with the consumer dispute resolution standard announced by the Fair Trade Commission against defects occurring during normal use at home during the warranty period.

Usage

  • Corelle can be used safely in an automatic dishwasher.
  • In this case, be careful not to hit the glass or hit the other bowl during operation.
  • Corelle is made from the world's only triple-compression bitreel glass that does not break very well, but as with all other glass products, it can be damaged by severe physical shocks.
  • Corelle may collapse immediately if it encounters a hard object, or it may be destroyed for no apparent reason afterwards due to its impact.
  • Corelle can be broken down into several sharp pieces immediately upon being severely impacted.
  • Be careful because knife with saw teeth may leave scratches on any dishware. (Scratched products can not be exchanged for free.)
  • When removing stubborn food, cool Corelle first, then immerse in warm water with detergent and rinse using a soft wipe.
  • Smudges such as coffee or tea can be cleaned with baking soda or a mild detergent.
  • Metal items, silverware, worn metal frames or stainless steel sinks in automatic dishwashers may cause gray metal stains, which can be gently rinsed with non-abrasive cleaners.
  • Water containing a large amount of iron may leave stains in the bowl, which can then be removed using a mild detergent.

Notes

  • Do not use Corelle on a gas stove, electric stove, halogen stove, or any other fire.
  • Do not use in a microwave oven with a griller / broiler or griller, or a toaster oven.
  • Do not heat the empty dish in a microwave oven.
  • Do not pour cold water quickly on a hot corolla or place it in a cold, damp place, or touch it with a wet cloth, as the bowl may be damaged by a sudden temperature change.
  • Do not use if you are making instant cooked microwave oven cooked with popcorn in a microwave oven or special grill packaging.
  • Some instant food packaging materials can heat up quickly in microwave ovens and damage Corelle.
  • Do not use coarse cleansers, scrubbers, or anything that can scratch the bowl.
  • Do not use it anymore if it comes out of Corelle, if it is cracked or if it is scratched to a noticeable degree, it may be damaged suddenly.

CORNINGWARE

Corning Wear Body: If the corning wear body is damaged by overheating or overcool during normal use within 10 years after purchase, we will replace it free of charge.

Pyrex glass lid: If the glass lid is damaged by heat within 2 years after purchase, we will replace it free of charge.

In order to receive the warranty exchange, please refer to the exchange and refund instructions.

In case of replacement, damaged products must be returned to the place of purchase. If the product is damaged due to inadvertent shock, you can not benefit from the warranty replacement.

Usage

Corningware, which can be used in any cooking appliance, can be transferred directly from the refrigerator to the gas range, microwave oven and oven, and it is safe to wash the hot container in a dishwasher or cold water immediately. Corningware is easy to clean and does not dissipate foreign odors or odors like metallic containers or plastic containers.

Use on fire

Corningware's once heated heat is stored for a long time, so it can be used in lower heat than other containers and is also energy efficient. It also prevents food from burning and sticking. To prevent food from sticking out more effectively, stir the ingredients thoroughly during cooking or add some broth. Corningware can be used in any flame range, such as gas range, microwave range, halogen range.

Use in ovens or grillers / broilers

Corningware is ideally suited for use in all types of ovens, including general ovens, convection ovens and toast ovens, but do not use glass lids in grillers / broilers / toast ovens.

Use in microwave ovens

Corningware is also great for use in microwave ovens.

If the container becomes hot after cooking, use kitchen gloves or cloths.

Corningware can be used in any flame range, such as gas range, microwave range, halogen range.

Use in refrigerator / freezer

Corningware is safe to move directly from a refrigerator / freezer to a fireplace, oven, or microwave oven. * Do not freeze the contents, such as soup, soup, milk, juice, rice, etc., which may increase the volume during freezing and damage the container.

Notes

  • Use only wood or plastic cooking utensils, as metal tools can scratch Corning ware or leave gray marks.
  • Use a non-abrasive cleanser, such as a nylon or virgin textile material wool or a Corning wear cleaner conditioner.
  • If you want to remove the sticky food, immerse it in warm water and wash it.
  • Use it with caution as it may cause damage to severe physical shocks.
  • Do not use too much oil in the process of splashing.
  • Do not use it for frying popcorn, making caramel or candy.
  • Use cookware gloves or cloths when handling hot Corning wear after cooking in a microwave oven.
  • Do not heat empty containers in a microwave oven. Do not use it anymore when the container is scratched, cracked or broken.
  • Corningware retains its heat for a long time, so when placed on a table in a hot state, place it on a table so as not to damage the table surface.
  • Do not place the hot lid in a cold or wet place, and do not touch it with a wet cloth.

VISION

Vision body: Vision body within 10 years after purchase If the body is damaged by overheating or undercooling during normal use, it will be replaced free of charge.

Pyrex glass lid: If the glass lid is damaged by heat within 2 years after purchase, we will replace it free of charge.

In order to receive the warranty exchange, please refer to the exchange and refund instructions.

In case of replacement, damaged products must be returned to the place of purchase. If the product is damaged due to inadvertent shock, you can not benefit from the warranty replacement.

Usage

Vision, which can be used in various cooking appliances, can be transferred directly from the refrigerator to the gas range, microwave oven and oven, and it is safe to wash the hot container immediately in the dishwasher or cold water. Vision is easy to clean and does not dissipate any foreign objects or smells like metallic containers or plastic containers.

Use on fire

Vision is efficient for energy saving because it can be used in lower heat than other containers because it keeps the heated heat for a long time. It also prevents food from burning and sticking. To prevent food from sticking out more effectively, stir the ingredients thoroughly during cooking or add some broth.

Vision can be used for any flame range, such as gas range, microwave range, halogen range. Be careful that when the fire is on the side of the product due to strong firepower and the overheating continues for a long time, fire may be transmitted to the glass lid and cracks may occur. It is recommended to use as medium heavy.

Use in ovens or grillers / broilers

Vision is ideally suited for use in any type of oven, such as regular ovens, convection ovens and toast ovens. However, do not use the glass lid in the griller / broiler / toast oven.

Use in microwave ovens

Vision is also great for use in microwave ovens.

If the container becomes hot after cooking, use kitchen gloves or cloths.

Use in refrigerator / freezer

Vision can be safely transferred from a refrigerator / freezer to a fireplace, oven, or microwave oven.

*Do not freeze the contents, such as soup, soup, milk, juice, rice, etc., which may increase the volume during freezing and damage the container.

Notes

  • Use only wooden or plastic cooking utensils, as metal tools may damage your vision or leave gray marks.
  • If you want to remove the sticky food, immerse the dishwasher immediately after cooking in warm water, then wash it, then cool the lid and soak it in water.
  • If you use excessive force to remove food that has been burnt out, be sure to use a nylon or chemical fiber cloth or non-abrasive cleaner as this may damage the product's surface.
  • Use it with caution as it may cause damage to severe physical shocks.
  • Please refrain from using for frying using oil.
  • Do not use it for frying popcorn, or making food that is sticky, such as caramel or candy.
  • You can press on the floor when cooking cooked foods with high viscosity like porridge. Stir well and serve with medium heat.
  • After cooking in a microwave oven, use kitchen gloves or cloths when handling hot visions.
  • Do not heat the microwave oven while the container is empty.
  • Do not use it anymore when it is scratched, cracked or broken. 
    * Please refrain from using it because it may cause damage to the container during frying with cracked or cracked containers.
  • Vision keeps heat for a long time, so if you put it on the table in a hot state, place it on the table so as not to damage the table surface.
  • Do not place the hot lid in a cold or wet place, and do not touch it with a wet cloth.
  • Do not heat the glass lid directly. Be careful not to expose the glass lid to fire when you expose it to fire.

pyrex

The product can be refunded at the place of purchase within 7 days after purchase. If the product is found to be defective immediately (with receipt required), it can be replaced.

Glass products

  • Make sure that the glass rim is cracked or dented before use. Do not use it because it may be damaged by slight impact if there is slight crack or damaged part due to glass characteristics.
  • Glassware is fragile, so be careful not to hit or drop it hard when cleaning or storing.
  • When cleaning, wipe with a mild detergent in a soft sponge. Do not use nylon scrubbers, abrasive cleaners, abrasive cleansers, etc., which contain abrasives, as it may cause scratches on the glass surface and cause damage.
  • When freezing, frozen food may increase in volume (volume) and may be damaged. When storing frozen foods such as porridge, miso soup, soup, broth, milk and fruit juice, please keep only about 1/2 of the container.
  • Frozen liquid food: coffee and various sauces.
  • The rice contains a lot of water, and it becomes bulky when it freezes. When frozen, please keep the rice at a distance from the glass side. Please put the rice in the form of rice balls and keep it in the middle of the container.
  • Oven heat-resistant glass products can be used in microwave ovens and ovens. However, do not heat the container for too long or without food.
  • Do not pour cold water rapidly into a hot glass container, place it in a cold, damp place, or touch it with a damp cloth, as this may damage the product due to sudden temperature changes.
  • All heat-resistant glassware should not be directly heated to fire. It may cause damage and burns.
  • Do not subject the glassware to sudden temperature changes. To avoid the risk of sudden breakage, do not put liquids into hot glass products. Be sure to put it in the oven before you put it in the oven to avoid sudden temperature changes.
  • Placing Pyrex glass on top of a stove top, below a broiler, above a grill, above or below a direct heat source is not allowed. (Can not use gas range, hot plate, induction, electric range)
  • It can only be used as a tool in general domestic kitchens, not for camping, industrial, commercial, or other purposes.
  • When using a microwave oven, heating of popcorn or butter may cause damage due to higher heat.
  • Some bubbles, convexity, scratching or warping appear in the measuring cup are caused by the process, not defects and not reasons for replacement.

Insulating products

  • Before use, put a soft sponge in a mild detergent and clean the inside of the lid set, the instrument set, the inside of the body, and rinse thoroughly with lukewarm water. Also, be sure to check that the lid packing and the mouthpiece packing are properly installed. (It causes the beverage to leak.)
  • Preheating (cooling) can be done more effectively by preheating (precooling) for a minute by putting a small amount of hot water (cold water) into the body in advance.
  • Water may form on the plastic stopper. It is not a malfunction due to the dew phenomenon caused by the temperature difference between the body and the outside air.
  • After use, wash thoroughly with warm water, remove with a soft cloth or sponge, dry thoroughly and store in a cool, well ventilated place.
  • When hot contents are added, heat is transferred to the outer wall of the container.
  • Tannin content in coffee and tea can cause discoloration of the inner wall of the product. In this case, please put the vinegar hot water and wash it. (See below)

* Red rust spots and scrubbing methods During use, red rust spots may be formed inside the body due to water quality or impurities. In this case, leave about 30 minutes with hot water containing about 10% vinegar. Then, clean the inner surface with a soft sponge brush with a handle and use it.

Notes

  • Do not put any of the following in your tumbler, water bottle, or thermos product.
    • Dry ice, carbonated beverages (including vitamins dissolved in water)
    • Including miso soup and soup kelp tea and salt
    • Milk, dairy drinks, juices, etc.

    If you leave it for a long time, the beverage will be decayed and gas will be generated and the pressure inside the body will rise. At the moment of opening the product, there is a risk that the lid set will sprang up (or the lid set is broken and splinters will splash), causing the drink to burst. In addition, the contents of the corruption may discolor the inside of the body, or may prevent the effect of thermal insulation and cooling.

  • Do not boil the lid, stopper, side dish, etc. made of plastic in boiling water or apply hot heat directly. The product may be deformed.
  • Do not immerse the thermos bottle and the lunch box lid in water for a long time. Water may enter the lid.
  • Do not close the lid immediately after putting the rice in the rice bowl and close the lid after about 1-2 minutes. The cap may not open due to differences in vapor pressure.
  • Do not put stainless steel products in refrigerator / freezer or microwave oven.
  • Do not give strong shocks such as dropping or throwing. The product will be damaged and the thermal insulation performance will be degraded.